Refund Policy

Because our Products are delivered as instant digital downloads with automated license keys, all sales are generally final. However, we want you to be completely satisfied, so we offer refunds under the policy below.

When you can get a refund

You are eligible for a full refund only if the purchased Product itself is not working or is showing an error that prevents it from functioning as described on the product page. In such a case, we will provide a refund.

Important - 24 hour window

You must inform us within 24 hours of your purchase. Requests made after 24 hours from the time of purchase cannot be accepted under this policy.

How to request a refund

1. Open a support ticket from your account or email us at store@rankhostzone.in
2. Mention your order number and the product name
3. Describe the error or problem you are facing (screenshots or the exact error message help us fix it faster)

We will first try to help you resolve the issue. If the product is genuinely defective and cannot be fixed, your refund will be processed to the original payment method within 5-7 business days.

When a refund will NOT be given

• Change of mind or "I didn't need it" after receiving the files
• Requests made more than 24 hours after purchase
• Issues caused by your own server, hosting or configuration
• Issues caused by third-party software or modifications
• Misuse of the license key or sharing of the product files
• Any reason not related to the Product itself being broken